‘How to Village’. It is important that there is mutual respect at The Village. Respect applies to everyone both, hotel guests and employees.
Check-in and checkout
The check-in is possible on workdays between 12:00 hour and 15:00 hour. If the start date of the hotel agreement is on a public holiday or if it falls on the weekend, then the check-in will take place on the next working day between 12:00 and 15:00.
The checkout is possible on workdays between 09:00 hour and 12:00 hour. If the end date of the hotel agreement is on a public holiday or if it falls on the weekend, then the checkout will take place on the last working day between 09:00 hour and 12:00 hour.
The condition of the hotel room is established on the “check-in form” at the time of check-in. During the checkout time, the same form will be used to check whether the hotel room has been left clean and tidy. The hotel guest and The Village both need to sign for the check-in and checkout.
The hotel guest is obliged to transfer the payment for every 1st day of the month. The hotel guest is also obliged to make a monthly automatic payment in order with his or her bank, in order to prevent payment delays.
At the latest after 6 weeks from the end date of the hotel agreement, the deposit minus any settlement of damages and payment delays will be paid. A condition for paying the deposit is that Huis van Verhuur has received a proof of deregistration from the hotel guest of the municipality of Groningen at the address; Peizerweg 132 in Groningen (if applicable).
If the hotel guest has a complaint related to The Village, the hotel guest may contact the location manager.
If the hotel guest has a complaint that is related to the hotel agreement, payments or the extension of the hotel agreement, the hotel guest may contact Huis van Verhuur.
The flight plan is on every floor. The flight plan can also be found in the information folder.
It is not allowed to block the emergency exits in any way. If the hotel guest nevertheless blocks the exit, a fine of € 150 will be given.
For everyone’s safety, there is 24-hour camera surveillance in the communal areas and outside The Village. These camera images are saved and, in case of application, are only shared (in an emergency) with the relevant authorities.
It is not allowed to sabotage the fire alarm. If the guest sabotages this, a fine of € 150 will be issued to the hotel guest.
You can find the information folder at the reception. In this information folder you can find all the information you need to make your stay in The Village as pleasant as possible.
It is not allowed to smoke in and for the main building of The Village. This applies also for the hotel rooms and the common areas. Smoking is permitted outside in the designated areas. E-cigarettes are also not allowed. If these rules are violated, the hotel agreement will be terminated immediately after two written warnings.
It is not allowed to grow or own hemp or similar crops in or around The Village. The use of drugs or any other activity that is based on the Opium Act is punishable.
It is not permitted to place bicycles, scooters etc. in front of the building of The Village. These must be placed in the designated parking facilities. And at the request of the personnel be relocated.
Noise / Music
Before 08:00 hour and after 23:00 hour it is not permitted to have loud music or to make noise. It is also important that the hotel guest takes other hotel guests into account through making no noise nuisance. The hotel guest is also responsible for the behaviour of his / her visitors.
It is not permitted to attach spikes, screws etc. to the wall of the hotel room. It is also not permitted to move the interior of the hotel room and / or move it outside the hotel room.
The following items are not permitted in the hotel room: candles, cookers, deep fryers, microwaves, ovens, oil burners, incense and / or other items that could cause the smoke alarm to go off.
It is not allowed to throw anything out of the window. It is also not allowed to change the window decoration or to hang posters or flags in front of the window.
Personal items may only be placed in their own hotel room and not in the hallway or in other common areas.
Pets are not allowed in The Village.
Holding a party must be notified in advance to the location manager. This is due to fire safety and liability.
Visitors must be registered at the reception desk or by Huis van Verhuur. It is important that everyone is registered for fire safety reasons.
There is a PlayStation in the lobby of The Village. The game controllers can be picked up and handed in at the reception. When the hotel guest collects these, then the hotel guest is liable for the game controllers.
The hotel guest is responsible for cleaning and keeping the communal kitchen tidy. This means also that the hotel guest is responsible for emptying the garbage bin outside in the big blue containers.
The hotel guest is responsible for keeping the toilet tidy.
The hotel guest is responsible for leaving the shower tidy.
Packages / post
The mail can be picked up at the reception. It is also possible to have packages delivered to The Village. After receiving the packages, The Village is not responsible for the packages.
It is important that every hotel guest sticks to the house rules. When the hotel guest does not follow the house rules, the hotel agreement will be terminated immediately after two written warnings.
The Village is authorized to refuse hotel guests when house rules are violated.
Our lobby is a central living room. You can eat relax and study with your friends and feel at home. There are several games and even a PlayStation to play some FIFA 20!
The gym is opened 24/7 365 a year, and the best part is that the membership is included with your stay! So work out with the rest and stay fit and in shape!
In our restaurant we prepare some really fine homemade food. Enjoy it together with the rest of the students, all the food is cooked fresh and with love.